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Error installing PlatfotmIO IDE Extension, in VS Code (pg.28/606) EBook Build Web Server Error

Q&A Forum › Error installing PlatfotmIO IDE Extension, in VS Code (pg.28/606) EBook Build Web Server Error
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Waldomiro J Monteiro asked 4 months ago

Error installing PlatfotmIO IDE Extension, in VS Code (pg.28/606) EBook Build Web Server Error: Traceback (most recent call last): File “C:\Users\wjose\.platformio\.cache\tmp\.piocore-installer-h5t7ns86\tmpax534i26\pioinstaller.zip\pioinstaller\python.py”, line 170, in find_compatible_pythons File “C:\Users\wjose\.platformio\python3\lib\subprocess.py”, line 424, in check_output return run(*popenargs, stdout=PIPE, timeout=timeout, check=True, File “C:\Users\wjose\.platformio\python3\lib\subprocess.py”, line 528, in run raise CalledProcessError(retcode, process.args, subprocess.CalledProcessError: Command ‘[‘C:\\Users\\wjose\\AppData\\Local\\Microsoft\\WindowsApps\\python3.exe’, ‘C:\\Users\\wjose\\.platformio\\.cache\\tmp\\get-platformio-1.0.0.py’, ‘–no-shutdo

8 Answers
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Rui Santos Staff answered 4 months ago

Hello Waldomiro, 
Did you add the Python path to your installation?
Installing Python 3.8.5 on a Windows PC and Add to Path

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Waldomiro J Monteiro answered 4 months ago

Sure sir no problem about load python (ver.3.9.2 [32bits]) before try to install the PlatformIO IDE.  I search in internet some information to fix that mistake. I find one guy with same trouble, the solution he find was  downgrade the version 2.3.2 available at site, today, unfortunately ERROR in installation end. I downgrade to version 1.10.1 after that installation successful in th end.
I start my job with configuration, work with PlatformIO old version (ver.1.10.1) is Ok? for next step ??

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Rui Santos Staff answered 4 months ago

Hello Waldomiro, I apologize for taking so long to get back  to you, but for some reason I’ve missed your message.
Did you downgrade your Python version? It should work with the latest version without any problems.
Thanks for your patience.
Rui

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Waldomiro J Monteiro answered 4 months ago

One question, did you read my answer after your first suggestion to solve the problem?

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Rui Santos Staff answered 4 months ago

Hello, what do you mean? Unfortunately I didn’t quite understand exactly what you mean in your previous comment.

  • Did you downgrade your Python version?
  • did it work afterwards? 

As I said, it works for me with the latest version.
Thanks for your patience,
Rui

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Waldomiro J Monteiro answered 4 months ago

You ask me: 

  • Did you downgrade your Python version?  [ No ]
  • did it work afterwards?  [No]

 I downgrade the software “PlatformIO” to version 1.10.1 after that installation END successful ..
I start my job with configuration, work with PlatformIO old version (ver.1.10.1) is Ok? for next steps in your course??
Thanks,
 
Waldomiro
 

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Rui Santos Staff answered 4 months ago

Hello again!

Ok, so your Python version should be working properly.

I think there’s still a misunderstanding, because that PlaformIO version is too old.

Here’s how you can find the current version (see the highlighted sections):

Thanks for your patience

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Waldomiro J Monteiro answered 4 months ago

Hi ! Rui Santos,

I still haven't been able to be clear about my problem, follow my screen,

by e-mail (attachment)

[Unfortunately I was unable to include an image in this window, sorry]

Thanks