Donald Thomas asked 5 years ago
i tried ordering the course esp32 programming with the arduino ide and it could not be processed last night.
i put in the correct credit card information. im still interested in taking the class if i can.. Please email me at —-@gmail.com and let me know what i have to do.
Rui Santos Staff answered 5 years ago
Hello Donald! I hope you are doing well.
You are correct. Unfortunately your purchase attempt failed on June 7: https://randomnerdtutorials.com/learn-esp32-with-arduino-ide/
Your card has been declined for an unknown reason. You need to contact your card issuer (your bank) for more information.
Here’s what might have happened:
- Some banks don’t allow foreign transactions (our company is located in Portugal and we use Stripe.com to process credit card payments)
- There aren’t enough funds to be converted to USD
- Or your bank blocks payments in different currencies (like $ USD, in this case)
- Some cards require authentication on your online bank, bank app, 3D secure, etc
You might consider using a different payment method, but this goes beyond our control. If you use a different credit card or a PayPal account, you should be able to complete the purchase.
If you need further assistance please let me know.
Regards,
Rui