Video playback issues Q&A Forum › Category: Other › Video playback issues 0 Vote Up Vote Down Giedrius Linge asked 2 years ago Hi, I’m getting an error when trying to launch a video: “Due to privacy settings video cannot be played” Any clue how to solve? 1 Answers 0 Vote Up Vote Down Rui Santos Staff answered 2 years ago Hello, Are you using a VPN? From which country are you watching the videos from? Are you using any “ad block” or similar extension in your browser? If so, can you disable/whitelist our website on that extension?